Welcome to Our Special Order Products Page

Some products in our store, especially bulk sizes and imported flavouring concentrates such as LorAnn Oils, are not stocked in Canada and are ordered directly from U.S. suppliers. These items give you access to professional-grade flavours in larger formats for bakeries, candy makers, chocolatiers, beverage producers, and home creators.

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Important Information for Buyers

Processing & Shipping:

• Special-order items imported from the U.S. typically require 2–3 weeks for delivery, including customs clearance.

• Some brands, such as FlavourArt, ship faster and usually arrive within 3–5 business days.

• Shipping costs are calculated at checkout based on size, weight, and destination.

No Cancellations or Refunds:
❌ Once your order is placed for a special-order item, it cannot be canceled or refunded. By completing the purchase, you agree to these terms.

Product Availability:
Some flavours or sizes may have limited availability. If a flavour is temporarily unavailable, we will notify you with an estimated restock date.

Customer Support:
For questions about special-order products, bulk pricing, or shipping timelines, please contact us at info@fusionflavours.ca

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How to Order

1. Browse our store and select the Special Order items (look for “Special Order” in the variant name).

2. Add your desired items to your cart.

3. Complete checkout.

4. You will receive an order confirmation.

⚠️ Reminder: By purchasing a special-order item, you acknowledge that these terms apply, including processing times (2–3 weeks for most items, 3–5 days for select brands) and the no-cancellation/no-refund policy.